Privacy Policy

LAST UPDATED: [July 1st, 2020]

Privacy Statement – Highlights

Your privacy is important to us, and we know that you care about what happens to the information you provide to us or that we collect through our website, “mobile applications,” email, phone, and other sources (our “Systems”). We have provided highlights below regarding how we collect, use, and share your information. This statement applies only to our Systems and does not apply to third-party sites. Click [here] to see our full Privacy Statement.

What Information Do We Collect?

We collect the following types of information:

– Information we receive from you on applications or other forms, or in communications with you, to provide you with a quote, place insurance, service your insurance policy, file a tax return, or process registration services.
– Information about your transactions and relationships with us, our affiliated companies, and others.
– Content you submit or post.
– Information we receive from consumer reporting agencies, insurance-support organizations, the Internal Revenue Service, the Department of Motor Vehicles, and other third parties.
– Information that is automatically collected when you use our Systems, such as when you visit our website.

Read more about the information we collect.

How Do We Use Your Information?

We use your information in several ways, including:

– To provide you with products and services, such as to determine your eligibility for insurance; service your policy; administer policy benefits; process claims; file your tax return; process your registration service; process, service and enforce transactions (including credit or debit card transactions); respond to your inquiries or comments; or contact you about your policy, tax return, registration service; establish and verify the identity and eligibility of users; open, maintain, administer, manage, and service users’ profiles or accounts; provide users with product, service, or company updates; conduct special events, sweepstakes, surveys, programs, contests, and other offers (and communicate with you about such events).
– For our own internal business purposes, such as to analyze and improve our products, services, or Systems; improve safety; manage our communications; analyze our products; perform market research; perform data analytics; perform accounting, auditing and other internal functions; and communicate with you about or through external social networking platforms.
– For marketing. To market and advertise our products or services or those of third parties.
– For legal, safety or security reasons, such as to maintain the security and integrity of our Systems and internal records; conform to legal requirements or industry standards; respond to regulators; comply with subpoenas and legal processes; detect and prevent fraud or criminal activity; defend our legal rights; or protect others.
– In an anonymized or aggregated format. We may use information we collect about you to create anonymized or aggregated data sets for any purpose, and information may be aggregated and merged or enhanced with data from other sources.
– In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may disclose personally identifiable information in response to legal processes, for example, in response to a court order, subpoena, legal process, process, or other judicial, administrative, or investigative proceeding, or where we have a good faith belief that such disclosure is required by law. We also may disclose such information in the event of the sale or dissolution (bankruptcy) of assets, in whole or in part, of our business or any of its affiliates. We also may disclose such information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or for other purposes permitted or required by law. In addition, we may transfer information about you if we are acquired by or merged with another company. You will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Read more about how we use your information.

How Do We Share Your Information?

We share your information as follows:

– With third-party service providers or business partners that help us with our business functions and help us service or process insurance transactions.
– With affiliated companies and non-affiliated business partners for their marketing or business purposes.
– If necessary, to protect the safety, property, or other rights of us, our users, or employees, or when required by law.
– The IRS requires a device ID as part of the electronic filing record to aid in their defense against fraudulent return filing. Device ID identifies the device (e.g., computer, tablet, phone, or other device) used to create the tax return. Our software system is recording this ID during the preparation of your tax return and will provide it to the IRS (and states) when your tax return is filed electronically.
– We do not share personal information you have provided to us without your consent.

Read more about how we share your information and your privacy choices.

Privacy Statement – Full Statement

We respect your concerns about privacy, and we value the relationship we have with you. This Privacy Statement describes the types of information we collect about you, how we use the information, with whom we share it, the choices available to you regarding our use of the information, and how you can contact us about our privacy practices.

1. What Information Does This Privacy Statement Apply To?

This Privacy Statement applies to our collection, use, and disclosure of information from and about you through this website, “mobile applications” through telephone and email communications, and other sources (collectively, our “Systems”).

This Privacy Statement does not apply to third-party websites that may be accessible through hyperlinks on this website. Third-party websites have their own privacy statements that we encourage you to review. Linking to a third-party site does not mean that we endorse the site, any products or services described on the site, or any other material contained on that site. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for the sites’ content, any use of the sites, or the privacy practices of the sites. Please review the privacy statements on those other websites to see how they handle your information.

If you choose to use our Systems in any way, such as browsing the website or interacting with us, you agree with the terms of our current Privacy Statement as posted here. If you do not agree with this Privacy Statement, you should not use our Systems. We may update or modify this Privacy Statement from time to time at our sole discretion, and the date of the most recent update will be displayed at the top of this page. We encourage you to visit this area frequently to stay informed, as your continued use of our Systems following the posting of changes to this Privacy Statement means that you consent to such changes.

2. What Information Do We Collect?

We may obtain information about you from various sources. We may collect information when you provide it directly through our website, “mobile applications,” telephone or email communications, or at one of our events. We may also collect information about you from third parties. When you use our Systems, we may also collect certain information about your device or usage by automated means or by using technologies such as cookies, web server logs, and web beacons.

Information that You or Others Provide

You may choose to provide information to us in a number of ways, such as when you request a quote, apply for a policy, purchase insurance, contact us, file a claim, request service, register on our Systems, post or provide content, or otherwise interact on our Systems. In the course of an insurance transaction, we may collect information about you from third parties. The types of information you or others may provide to us include:

– Information we receive from you on applications or other forms, or in communications with you, in order to provide you with a quote, issue a policy, process a tax return or registration service (such as name, address, city, state, ZIP code, email address, telephone number, birth date, household information, marital status, vehicle information, driver’s license number, property information, employer, occupation, education, previous insurance, social security number, information about your business, and information about beneficiaries).
– Information about your transactions and relationships with us, our affiliated companies, and others (such as your insurance coverages, claims, premiums, and payment history).
– Financial and payment information (such as social security number, income, payment card number, expiration date, account number, and billing address).
– Medical information (such as information about your health status or condition, treatment or payment for health care).
– Product preferences, advertising preferences, and other information about how you use our Systems.
– Content you submit or post (such as photographs, videos, reviews, articles, comments, or any other information you provide to us or post).
– Records and copies of your communications with us.
– Information we receive from consumer reporting agencies, insurance-support organizations and others (such as driving records, motor vehicle reports, creditworthiness, credit history or score, claims history, and vehicle data).

If you provide us with information regarding another individual, we will assume that you have that person’s consent to give us his or her information.

Information Collected Automatically

When you visit our Systems or our online advertisements, utilize our services, open an email that we send you, or interact with communication features on our Systems, we may collect information about your usage or device by automated means. Some of the technologies we use to collect information automatically include:

– Cookies: Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. We may use cookies that are managed by us or by third parties for the purposes provided in this Privacy Statement, including for session management, authentication, user-preference storage, Systems performance